Services

 
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Luxury Service Training

From personalized design to delivery, this training in service provides staff and leaders from all areas a thorough understanding of the many elements that compose a luxurious experience in hospitality and how to seamlessly deliver it, while increasing their overall service performance and guest engagement.

We are proud to work together with Ecole Ducasse and bring the finest programs and techniques in the Culinary & Pastry Arts directly to your teams with our unique MASTERCLASS! Inquire how!

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Quality Assessments

Assessments for each area and touchpoint in the hotel are conducted, detailing strengths and areas of opportunity against diverse luxury standards for the hospitality Industry.

These assessments conducted only by professionals in the field, serve as a basis to determine the best course of action related to each property’s goals.

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Positive Leadership & Leadership Development

Introduce foundational concepts of Positive Psychology in your Organization to increase employee engagement, life purpose, meaning, wellbeing and happiness in the workplace *

Deliver tools that expand the knowledge of the leaders in your organization through diverse and personalized topics that help each individual create awareness of their impact, develop those around them, and discover their inner thrive.

*Certificate option through Tecmilenio University

Consulting

Provide expert advice on how to enhance the guest experience while focusing on a sense of luxury and genuine personalization that highlights your unique property's brand.

We work hand in hand with each client to understand their distinctive needs and accompany them throughout the process of achieving their ultimate goals.

Sustainability & Food Innovation

We collaborate with Hopefoodly to bring you a wealth of knowledge and innovative ideas on how to positively impact the environment and promote a more sustainable food system .

Whether you are looking for day-to-day solutions or achieve environmental certifications, we will work with you to do what is right for the planet.

We specialize in guiding your property through the B Corp certification process.

Building Community

Provide training on Diversity & Inclusion as well as support your Community Outreach initiatives by linking the right organizations with your brand and property strategy.

We vet and connect organizations and start-ups that would mutually benefit from a meaningful relationship in your community.